Environmental Test Chamber Services

Customer-Centered Approach

At Associated Environmental Systems (AES), we prioritize delivering unparalleled customer service, setting the gold standard in the industry. Our commitment extends throughout the lifetime of your chamber through proactive and reactive support. Our inbound customer support team includes account representatives, technicians, and engineers who can help diagnose and troubleshoot your issues through phone, email, chat, video call, and even a visit to your facility. 

We offer assistance during installation, service, calibration, and repair of test chambers from all manufacturers- not only those chambers designed and manufactured by Associated Environmental Systems. If a visit is required, we have a network of service companies spanning the globe. 

ISO/IEC-17025, Accredited Calibrations

Inaccurate instrument functioning or improper calibration can compromise your results. At AES, we go the extra mile to provide our customers with top-notch equipment durability and precise calibration, certifying compliance with industry standards and ensuring the repeatability of final results. By calibrating environmental test chambers that are NIST traceable or A2LA accredited, we provide ongoing dependability and precision with the chamber's temperature, humidity, controllers, recorders and sensors. 

TUV 61010-1 Certified Chambers 

AES is the industry leader, with the largest number of TUV-certified chambers meeting the UL 61010-1 certification. Specifically, the certification covers safety standards for the electrical equipment for measurement, control, and laboratory use. The TUV/UL certification is for use with equipment that tests, measures, indicates, or records electrical or physical quantities electromagnetically, in addition to electrical, industrial process-control equipment, and electrical laboratory equipment. 

Preventative Maintenance Care

Associated Environmental Systems understands the importance of test chamber reliability and dependable hardware for your test processes and overall project time. Even the shortest unintended downtime can cause significant setbacks and extensive delays, resulting in missed revenue. AES offers routine and scheduled annual and quarterly preventative maintenance agreements to keep your test chamber running smoothly and to minimize the risk of unintended downtime. With your scheduled calibration from AES, we include a preventative maintenance check on your chamber to proactively keep your chamber running in peak condition. We can make recommendations on updates to your chamber to keep it on track to last 10+ years.

The AES service team can work on any environmental test chamber. Not only do we do preventive repair, maintenance, and calibration to AES test chambers, but we also offer our services on any chamber, regardless of the manufacturer.

Decades of Experience

At AES, installation is more than just setup, it’s a guided process from start to finish. Our team partners with you before your chamber even arrives to ensure everything is ready for a seamless installation. From confirming your chamber will fit through doorways to verifying proper power, voltage, and utility requirements, we provide expert insight at every step. Whether you're determining the best location for your chamber or preparing your facility for delivery, we help you avoid surprises and stay on schedule.

Inquire with our experts to see what other custom capabilities we offer.

Order Spare and Replacement Parts

Associated Environmental Systems has most of the spare and replacement parts you need in our factory. If your test chamber has an obsolete part, we offer a similar part or an upgraded part to keep your test chamber running. You can also order electronic user manuals that match your serial number. Leverage your investment by ordering parts or upgrades to maintain your test chambers and keep them operating at optimum performance levels.

Fill out the form below to get the part you need. Most parts are in stock and ready for immediate delivery. Don't know what you're looking for? Email sales@associatedenvironmentalsystems.com or call 978-772-0022. 

What types of environmental test chambers does AES service?

AES services all environmental test chambers, regardless of brand or manufacturer. Whether you own an AES chamber or equipment from another provider, our technicians can support repairs, calibrations, installations, retrofits, and preventive maintenance.

Does AES provide on-site service and repairs?

Yes. AES offers on-site test chamber repairs, troubleshooting, and technical support. Our factory-trained technicians located in California, Massachusetts, Michigan, Texas, Ohio, and Washington travel nationwide, and we also partner with a global network of service companies for international support.

What is included in AES’s preventive maintenance service?

Preventive maintenance includes a full system inspection, performance checks, component evaluations, cleaning, and recommendations for upgrades or improvements. When combined with scheduled calibrations, AES ensures your chamber runs reliably and minimizes unexpected downtime.

Are AES calibrations accredited? 

Yes. AES provides ISO/IEC-17025 accredited calibrations . All calibrations are NIST traceable or A2LA accredited, ensuring precise performance for temperature, humidity, controllers, sensors, and recorders.

Can AES repair or replace obsolete test chamber parts?

Absolutely. AES stocks most spare and replacement parts and can provide equivalent or upgraded components if your part is obsolete for your AES chambers. You can request parts directly through our online form or by contacting our team. 

What is the benefit of routine environmental test chamber maintenance?

Routine maintenance reduces downtime, extends chamber lifespan, ensures accurate test results, and prevents costly failures. AES helps customers keep chambers running at peak performance for 10+ years through scheduled maintenance and calibrations.

Can AES upgrade or retrofit my existing test chamber?

Yes. AES offers a wide range of retrofit solutions, including controller upgrades, AESONE CONNECT integration, airflow improvements, new condensers and compressors, interior redesigns, additional ports, and custom modifications for unique test requirements.

How do I know if my chamber needs calibration?

If you’re seeing inconsistent results, temperature or humidity drift, slow recovery times, or test variability, your chamber may be out of calibration. AES recommends annual calibration. 

AES provides environmental test chamber sales, service, and support across the United States. Our established service locations offer local expertise backed by a nationwide engineering and support network. Select your state to explore available services.